Cheap Car Hire in Cooper-Young, Memphis from R652

Was told the truck sat 7 only sat 6

Car was not available…they told me to not trust 3rd party sites

They refused to accept my payment using Affirm. They stated I needed the credit card I used to rent the car with. I used Affirm. So they refunded (I've yet to receive that) my payment, canceled the reservation, and made me rebook the car using a credit card I had with me. The people working the counter did nothing to help me and made me call the 1-800 line multiple times to fix this. How is this my fault? I spent 2 hours at the airport trying to get a car. I was just charged by Affirm today because they've never received a refund. Someone needs to fix this situation. If Affirm is not an option, they shouldn't offer it.

I prepaid to rent a car on a short work trip in Memphis. Arrived to find they had rented my car to someone else and had no cars available. They told me they couldn’t give me a refund; I would have to call “someone”.

Thrifty sent a text 30 min ahead offering me to skip the counter by choosing my car. I got “car unavailable - refresh in 15 min”. I did. No car. Again. No car. Went to the place anyway, it got worse. Person at counter said “We don’t have any cars for one-way. I’ll have to call a manager for approval and I’ll call you when we have one. At least 30 minutes.” I never got a call. Never got a car. Since I used Expedia, she said she couldn’t cancel. Since it was after the reservation time, Expedia said (on an app) canceling was not available and no refund.

They did not have a car available when I got there. I had gotten dropped off & had to WALK once turned away. Plus the lady would not speak loud enough for me to hear what she was saying thru the mask. Why have ppl book when you don’t have cars to rent?

Couldn’t have been worse. Vehicle wasn’t available until 8PM, despite being confirmed for 9AM. Rep at counter was very rude and unhelpful/unapologetic. Thrifty sucks, don’t use them. Stick with a real rental company, enterprise, hertz, Avis.

I reserved the car for tonight but when I arrived they had none left and said I would need to wait until tomorrow. I did not take a car and instead went direct with an alternative vendor