Cheap Car Hire in Rancho Oakey, Las Vegas from R664

The car was great but drop off was very confusing and is still ongoing five days after dropping off at the address given to drop off. I dropped off within ten hours but Avis is acknowledging it. Completely frustrating and unacceptable.

The car had an issue connecting to my Phone for GPS - was disconnecting every couple of minutes. Otherwise the checkin and checkout was a breeze and the car worked as expected. Drove almost 1500 miles over the course of a week without any problems.

Arrived at the counter and they wanted to charge almost twice the pre booked price.

Terrible. First, I was booked for a tesla model y. Told to wait for my car. After almost an hour, they told me that they don't have a model y, and I can take model 3. Much smaller, and I am 6'4... So, they told me that I either take the model 3 or come back tomorrow. I had a meeting in LA , and almost missed it. So I took the car, now, I found out that it was empty...not charged. Wasted another hour to find a charger and charge it. Overall, I will file a refund request, as I paid for a service that I did not receive. You should compensate me for all of my troubles and inconvenience. Please reply to me asap, Elad Goldsteen

Awesome service

Very good!

I paid $112 for the booking online from 9 am to 2 pm next day and went I went there they charged me another $190 ($40 were for gas) but other $150 I don’t understand how it accumulated. The staff are nice but the dealership itself seems to be a rip off. They should put their address also instead of ancient instructions, go there get on the bus, get off, walk get on another etc…

Estimated cost poor. Estimate online doesn’t include taxes and insurance etc. takes deposits out fully of bank doesn’t leaving pending.

Easy check in. Really easy and quick checkout. New car with all the tech included. Would def use again.

Reserved a car for a day. Showed up and waited in a line for 1.5 hours and was told sorry no car available. Picked a car I reserved months in advance and was given keys and a slip. Walk 5 min to get it and it’s not the same car at all. Walk all the way back and am told they will have a manager find it. Proceed to wait for another 15 min and then get given a car that obviously was not cleaned and was only 50% charged. The interior had food crumbs all over and the back seat had some sort of liquid spilled all over it. Never again will I use hertz.

Nothing - THEY DIDN'T HAVE A CAR FOR ME!!!

Although I reserved a vehicle ahead of time, I had to stand in line for over 45 minutes to get to the rental desk that had only 3 people working. The woman that eventually helped me was wonderful but I was told to “go to zone 1, jump in any car there & drive away”. When I went to zone 1, there were only 2 electric vehicles there when I specifically said I wanted gas. I wandered around for a while to find someone that worked there & had to wait for a gas vehicle to be cleaned & brought around. I paid for an suv & got a Nissan Altima. Honestly, it was a fun, good little car but not what I wanted. We had our road trip & when I was returning the vehicle, I got rear ended by someone at a traffic light that fled the scene. I called & made a damage report right away. When I returned the vehicle, I wanted to talk to someone from hertz about the damage and there was literally NO ONE working at the return. I took photos of the vehicle (front & back) & left it there. I then went back to the rental desk because I felt like I should talk to a human about it being returned with damage & there were only 2 people working there with a bunch of new renters lined up waiting. I didn’t wait even longer to talk to someone since I had already reported it to the damage person on the phone. The lack of people working is ridiculous.

Horrible experience, bad communication, horrible customer service experience. Lots of hidden fees, and very pushy and sneaky to add on extras. Would never use this company again

Off site. Not at McCarran rental car center. Nice sales people who still try to upsale everything. No different from every other company.

Couldn’t find them. “Support on the phone couldn’t have been more rude.”

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have maps available for area to travel to. Not everybody has a phone yet

They don’t have car at the time I reach the rental place. They open the door for me to leave. Thank you.