Cheap Car Hire in Northside, Jacksonville

Easy and uncomplicated. William was nice and very helpful.

Poor customer service. When I went to pick up the car the front desk expected that I take a car that was on empty and fuel it up myself. We went back and forth until finally the guy at the front desk followed me to the gas station to fuel up the car. I made sure to get a car with unlimited miles because I was taking a road trip to my family’s annual reunion that was a few hours away. On the halfway point I stopped to get some gas and I noticed the tires had no thread which was a potential danger to my kids life and my life. I’m extremely disappointed that when I called to vocalize my concerns the lady at the front desk hung up on me twice as if it was nothing important.. she was not helpful nor concerned about the dangers that could happen she did not give me instructions on what I should do in the situation. I will not be going back to this company ever again.

Was not well run. Extremely disorganized and slow to check in and check out. When I returned on October 7, waiting room was full of people waiting to pick up cars but there were no cars. The woman at the desk only acknowledged me when I told another customer I was there to return my car. I had my rental car keys clearly in my hand but she had not acknowledged my presence, even though I had been standing near the desk for about 10 minutes. You would think she would have recognized that. She was not helping any other customers. I heard them tell others that they were oversold and even though some of these customers pre-booked days in advance, there were no cars available. Just a very not well run place. Will never use again.

Be prepared for many added fees beyond basic daily rental fee. Excluding state taxes, a 2 week rental exceeded , $175 for things like a license fee ($80), 2 roadside assustance fees never used ($60), CFC (?) fee of $40.

I was not able to get a car despite my reservation. Their office was closed when I got to the airport. Instead of telling me that when I called, I was promised that a shuttle was “on its way” to get me. There was no shuttle. I waited over an hour before finally renting from another company. Don’t use Fox!