Cheap Car Hire in Hawaii from R743

Dishonesty!

wait time to pick up car was a bit too long. Needed 1 or 2 more persons to assist with the crowd. Otherwise it was great.

I liked the easy location and the employees were friendly even though their system had gone down they were still trying to work hard and get us our vehicles but it did take longer of that, but nothing they could control.

Old car, not clean

Window and mirrors very dirty and hard to see through. Side mirrors wouldn’t come clean, tried wiping them down. Can’t fit much luggage in trunk if roof down. Had to keep roof up until we could drop off our luggage. Engine and transmission seemed bagged, not much power and sounded like it had an exhaust issue. Automatic gear changing seemed to hang up and stay at high RPMs periodically. Fun to drive, glad to have a convertible, next time hopefully will get a mustang instead.

Don’t use Budget. It’s not worth the money you save. We landed in Kona Hawaii at 5:00 pm, in plenty of time to enjoy the evening. But we had to wait two hours at the rental office for our car, which killed the entire evening. The car was also an old dinged up clunker with USB ports that didn’t function and very dim headlights. The AC was also anemic. Terrible rental car experience. Next time I’m paying a few more bucks for a better rental car agency.

Poor car condition, high price, off airport location

The rental was made, unbeknownst to me, and without any indication, at an off-airport Hertz, not the one inside the airport proper, but immediately outside the fence! The representative at the off-airport trailer was helpful and professional, but I had already wasted nearly an hour in line at the on-airport location, before learning I needed to take a cab or ride share to the just-off-post location (where they washed the vehicles for both locales)! Either Hertz, or Kayak, or both, should make it clear that the rental location was indeed (just) off-airport, and indicate how to arrive there. We took a Lyft (for less than a mile).

Very easy process getting the car and returning it. No surprise fees.

Car not well-maintained. Needed a mechanic. I received a new car that had been treated poorly by previous drivers; wear and tear was evident, including an unidentifiable (and somewhat alarming) hard rattle from somewhere near the rear wheels. (Suspension? Axle? Bad shocks?) I only felt comfortable in the car because I was not traveling long distance.

hour long line on pickup.. only 2 agents working.. called day 10 to extend rental ... they insisted on using the same Visa confirmation number which was used on the original rental. crazy... called our bank/visa... need to apply to same card but new confirmation... bank said "happens all the time with Thrifty".. banks not going to re-open a confirmation... just put through another.. therefore, per Thrifty in India, we had to take a day of vacation, drive to Honolulu airport Thrifty, go through hour long line to "re-do" application to achieve extension... said hell with it.. called enterprise .. unloaded golf clubs, diving equipment etc from car, hauled from parking lot to room. Took car back to Thrifty on last day of contract, turned in, then walked around the airport to Enterprise and rented a substitute car for the rest of the stay.. Still lost a half day messing around with the problem.. plus "the hassle !!!!!" all because Thrifty's software is fouled up... plus the long line cking in, plus car with high mileage, plus passenger seat had "steel" frame which tore into you leg every time getting out of the SUV. Not good... no more Thrifty..

The wait to pick up the car was literally two hours long standing in line. While it was a cheap option, my time is worth more than I saved.

Was given a damaged vehicle and when I pointed it out to the lady she got really unpleasant towards me until she physically saw the damage then was given a lesser value car in its place

Terrible.

Corey was a big help. Good employees and rates

There was only one "standard" car available when we arrived, a Nissan Altima, which wouldn't have been our choice of vehicles, but it was OK... very low to the ground

The staff were all so nice! We found a guy's credit card on the floor board under the driver's seat and another wrapper in the Jeep. We didn't mind. But if someone else found his card, they might have tried to use it. We've shredded it.