Cheap Car Hire in Far North Dallas, Dallas

We booked the flight and the car rental through Kayak one would think the rental car would be at the airport. Instead we had to Uber from the airport rental place to downtown Dallas. Then we had to pay extra to drop off at airport rental place. Other than that it would have been great. Wasted a lot of time and some money. I guess when you book one would think if I am flying into a place the website would pick the rental place close. I will look up address next time. Who knew!

I will never deal with them again.

Run while you can!!! The absolute worst business experience I have ever had in my life. I don’t care if they’re the only car left in Dallas (my situation) just start walking, you will thank me later.

They did not have a car for me, even after renting the car online on May 31st. I was given a number to call and they searched the other locations and they "had" some at DFW International airport. Once I arrived to the airport I was greeted by a rude employee behind the counter that told me that even if they had a car to give me that it would be a price increase. I told them that just a few hours before I spoke with someone and they were to note my reservation that the cost was to stay the same and all I was doing was picking up at a location that showed cars available. When departing the location there were a line of unhappy guests in the same problem as I was in. I ended up having to search and found a rental but it was with a different company.

The Preston Rd location in Dallas did a great job and in a timely manner!!

Oil change warning in the car came on, and customer service told me to have the oil changed and be reimbursed. Drop-off agent told me I violated protocol and shouldn’t have changed the oil (and paid for it out of pocket), all while typing and not making eye contact. I was then threatened with the $450 cleaning fee - which I didn’t violate. I’ll never rent from Avis again. Terrible experience.