Cheap Car Hire in Alexandria, Sydney

There was no car available for us. Why do you let people book cars if there may not be one available? After traveling for 24 hrs with 2 young children this was a terrible experience I will remember and share with everyone I know.

Budget needed up… quoted $260 then charged $680… now 3 weeks later and still trying to get my refund processed. Customer Service at corporate level needs to be much better. Staff at both pickup and drop off were awesome!

I was given no booking, not told where to pick up the vehicle, or where the office was. no reply to any emails and I had to hire a car from another company. I now have to some how get my money back.

Site was a little farther away from the airport. Transfer to Ace was difficult to find.

Booked a “mystery compact car” and they tried to give me an 8x seater people mover. Then charged me an additional fee to actually get a compact car Wrong instructions on airport collection came through in the email vs on the phone as I had to call up 3x. Staff on the phone were abrupt and rude Staff at counter said it wasn’t their problem the car had been advertised as “compact” when it wasn’t Driver who collected us from airport couldn’t lift bags or help in any way Just wouldn’t recommend, scam. Spend more money, at a known hire company at the airport, much easier and you actually know what you’re getting.