Cheap Car Hire in Riverside, Cleveland from R1 384

Alamo never lets me down.

Car rental counter person was amazing. I did not catch her name but she has a heart tattoo on her throat. There was a short wait for a car so she upgraded me. Thank you!!!

Rocky at pick up was very friendly and professional.

It was good experience and quick pick up and drop off. The only thing is the first car assign to us had flat tire but quickly switched it to a different one.

Very poor customer service. I reserved a pickup truck and was given a small SUV when there were many trucks in the lot. The staff member did not greet or communicate verbally with me during the interaction. More than a little off putting but I didn't complain. My reservation had been made months ahead of time so when I realized I had been given the wrong vehicle, I went back to the staff member who then gave me keys to one of the many trucks, though again, this was done without her saying a word. All I did was walk up and say 'hello' in a friendly manner. Not at all a good experience. I feel like if she saw my reservation and didn't want to give me a truck before I went out in the pouring rain to find an SUV, then she should have mentioned it?

So glad to have a Prius, thank you!

Car wasn’t clean on arrival . They had to take it back and run it through the car wash + vacuum.

Everything was good except the dropoff. There was no one there when dropping of the vehicle and it was not clear where to park the vehicle. This process is a lot smoother at other rental car companies.